For More Information About Our Product & Services. Please Feel Free To Drop Us An Email. Our Staff Always Be There To Help You Out. Do Not Hesitate!
Easy, you can email us to info@uae.mourahshop.com or contact +971585950114 and we will respond to you within 24 hrs.
We cannot guarantee specific delivery time but we are working hard to offer next working day delivery for orders placed in Dubai, Sharjah, Ajman within city limit and 48-72 hours for order placed in Abu Dhabi, Ras Al-khaima, Umm Alquaeen & Fujairah
We strive to service all our clients in all over UAE, Unfortunately there are specific remote and none-serviceable area which will currently do not cover. Please reach out to our customer service to learn more about remote and none-serviceable areas.
Our shoppers can pay at the checkout page using all major credit cards like Visa, MasterCard. Also they can opt in for cash on delivery
All major credit cards like Visa, MasterCard.
No, we currently only have cash on delivery option, we are working hard to enhance our customers’ shopping and payment experience.
No, we are currently working with other partners in order to offer our shopper more convenient payment and installment options.
Please call your bank to apply the 0% installments plan.
Yes, we offer express services only servicing all areas of Dubai.
Yes, as long as the order is not yet delivered. Please contact the call center to cancel the order
Changed your mind? No problem, you can request free return of the purchased product within 14 days from the purchase date. The item(s) must be in the original condition in order to be illegible for return and refund
Refund issued to the same card.
Refund to card depends on your bank terms and conditions, mostly the refund takes 2 weeks.
Please contact us to info@uae.mourahshop.com or contact +971585950114 and give your reference order number. Our customer service agents will be happy to reschedule your delivery date and location as per your convenience.
No, You need to perform new purchase transaction for the additional products that you wish to buy.
Yes, the tax invoice is emailed automatically. You can reach out to our customer service for any inquiries.
Yes, all our products have 12 month warranty against manufacturing defects
All our products are designed to be easily self-assembled by
our customers. The package of the product includes easy to follow step-by-step
assembly manual plus all the necessary tools and accessories to put the parts
together.
If you need further information and assistance on the assembly of the product, please reach out to our customer service info@uae.mourahshop.com or contact +971585950114.
